![]() ![]() Implementation of quality management systems.Implementation of information systems (ERP, CRM, SCM, HRMS).Building of an adequate organizational structure.Systematic improvement of the activities in the organization.Structuring of activities in the organization and effective allocation of responsibilities among units.It allows managers not only to identify and manage key business processes and their results, creating added value for the company, but also to guide the efforts of the individual functional units to a common customer-oriented result.īy using the process approach the company becomes more flexible in relation to the changing environmental conditions and the management can successfully achieve the following objectives: The process approach is one of the most successful means to improve the operations of the company, improve competitiveness, increase efficiency, reduce costs and increase customer and employee satisfaction. ![]() Business Process Management is a systematic approach to the continuous improvement of the organization by identification, modeling, implementation, execution, monitoring, analysis and optimization of the business processes to meet the objectives of the organization.Business Process is a set of linked repetitive actions in a specific order, which transform inputs into outputs in accordance with predetermined rules and produce value for customers.There are many opinions on the exact meaning of these terms but TechnoLogica has adopted the following definitions: Today the terms "Process Approach" and "Business Process Management" are widely used in the spheres of business management and information technology. ![]()
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